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Sainapse is a next-gen System of Intelligence that uses patented machine learning to transform Support, IT Ops, CX and data quality
Cognitive triaging, resolutions, menu-free self-help, agent-assistance, and even Intelligent Mail Desk, as well as autonomous data cleansing, enrichment, and migration without any code deployment or disruption to customers and teams
Cognitive IT Ops
Cognitive triaging and autonomous resolutions guarantee increased uptime
Minimize IT related business disruptions by identifying actionable alerts and messages, prioritizing issues and autonomously orchestrating resolution of incidents