How it works

Features

Benifits

FAQs

Customer on autopilot.
No guesswork.

Supercharge customer support, outreach, and operations with a unified, explainable AI engine embedded in your environment.

Book a Demo

Customer on autopilot.
No guesswork.

Supercharge customer support, outreach, and operations with a unified, explainable AI engine embedded in your environment.

Book a Demo

Bringing clarity and resolution to your most complex queries
Bringing clarity and resolution to your most complex queries
Bringing clarity and resolution to your most complex queries

01

Connect Everything

02

Ground and Govern

03

Assist and Automate

04

Learn and Adapt

05

Scale and Optimise

Integrate in hours

Connect Everything

Seamlessly plug Sainapse into your existing integrations to source real-time data for autonomous resolution.

Your intelligence layer is natively extensible, ensuring outputs are rendered with your data in your environment.

220+

Integrations Supported

Connect Everything

Seamlessly plug Sainapse into your existing integrations to source real-time data for autonomous resolution.

Your intelligence layer is natively extensible, ensuring outputs are rendered with your data in your environment.

220+

Integrations Supported

Connect Everything

Seamlessly plug Sainapse into your existing integrations to source real-time data for autonomous resolution. Your intelligence layer is natively extensible, ensuring outputs are rendered with your data in your environment.

95%

Policy relevance

28%

retrieval accuracy

Autonomously resolve customer requests within your existing tool stack
Autonomously resolve customer requests within your existing tool stack
Autonomously resolve customer requests within your existing tool stack

Automate Everything

Sainapse automates all types of incoming queries while escalating queries which may require human intervention.

Continuously Improving

Sainapse learns from real-time interactions and data sources. Retraining is grounded in human-approved policies.

Explainable by Design

All outputs are explainable, with tool traces, reasoning, and guardrails at every step.

Sainapse connects classification, routing, and action into one continuous workflow, delivering accurate outcomes, no intervention.

01

Automated data integrity

02

Zero-change management

03

Continous Optimization

04

Your rules, enforced

05

Cost-efficent growth

Features

Automated Data integrity

Messy data in, accurate actions out

Sainapse layers directly on top of your existing data sources, identifying relations between all connected data sources, turning fragmented, unstructured inputs into structured, reliable knowledge.

25%

reduction in data

35%

reduction in training data size

Automated Data integrity

Messy data in, accurate actions out

Sainapse layers directly on top of your existing data sources, identifying relations between all connected data sources, turning fragmented, unstructured inputs into structured, reliable knowledge.

25%

reduction in data

35%

reduction in training data size

ZERO-CHANGE MANAGEMENT

Go live in minutes, no change in your stack

Integrate through native integrations for your CRMs, or use Sainapse's SDK to integrate natively in your stack

150+

Integrations Supported

22+

CRMs supported

ZERO-CHANGE MANAGEMENT

Go live in minutes, no change in your stack

Integrate through native integrations for your CRMs, or use Sainapse's SDK to integrate natively in your stack

150+

Integrations Supported

22+

CRMs supported

CONTINOUS OPTIMIZATION

Accuracy that keeps improving, No Manual Intervention

Your agents learn from real usage, judgments, and outcomes continuously refining their performance without any operational burden.

97%

Accuracy by Day 90

CONTINOUS OPTIMIZATION

Accuracy that keeps improving, No Manual Intervention

Your agents learn from real usage, judgments, and outcomes continuously refining their performance without any operational burden.

97%

Accuracy by Day 90

YOUR RULES, ENFORCED

Every action is governed by your policies

Sainapse auto-generates a V0 of inferred rules based on any existing SOPs or past tickets. Post human review, Sainapse is ready to go into autopilot!

92%

Sainapse inferred policy accept rate

95%

reduction in AHT

YOUR RULES, ENFORCED

Every action is governed by your policies

Sainapse auto-generates a V0 of inferred rules based on any existing SOPs or past tickets. Post human review, Sainapse is ready to go into autopilot!

92%

Sainapse inferred policy accept rate

95%

reduction in AHT

cost-efficient growth

Predictable costs, Infinite Scale

Sainapse scales with your support - you can deploy Sainapse on-premises or utilize a hosted version. Sainapse keeps costs very transparent, and with a proprietary LLM router, we ensure costs are optimized based on complexity.

30%

Cost reduction post auto-LLM routing

cost-efficient growth

Predictable costs, Infinite Scale

Sainapse scales with your support - you can deploy Sainapse on-premises or utilize a hosted version. Sainapse keeps costs very transparent, and with a proprietary LLM router, we ensure costs are optimized based on complexity.

30%

Cost reduction post auto-LLM routing

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Everything you need to automate at scale.
Everything you need to automate at scale.
Everything you need to automate at scale.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

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Multi LLM Intelligence layer

Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.

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Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

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Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

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Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Multi LLM Intelligence layer

Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Multi LLM Intelligence layer

Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

Multi LLM Intelligence layer

Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.

Enterprise workflow orchestration

Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.

You've got questions? We've got answers.
You've got questions? We've got answers.
You've got questions? We've got answers.

Will sainapse replace my support team?

Sainapse acts as an intelligent support agent. While Sainapse can handle most incoming customer queries, Sainapse ensures that tickets flagged as low CSAT risks are escalated to your human support agents. This ensures ticket queues remain manageable, while CSAT improves.

How does this integrate with our current stack?

Sainapse offers native integrations with 220+ providers for ITSM, CRM, Knowledge Bases, etc. We also offer white gloved onboarding, ensuring that all your services and data sources are available to Sainapse's agent to generate highly accurate outputs.

What about compliance and data residency?

Sainapse is compliant with SOC 2, HIPAA, ISO27001, and GDPR frameworks. Additionally, Sainapse can be deployed on premises. If you'd like to learn more, we encourage you to contact us!

How do you calculate ROI?

Sainapse measures its productivity based on outcomes - not absolute numbers. Our pricing model is outcome driven, based on the number of successful resolutions and assisted tickets Sainapse worked on. If you'd like to learn more, we encourage you to contact us!

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