Customer on autopilot.
No guesswork.
Supercharge customer support, outreach, and operations with a unified, explainable AI engine embedded in your environment.
Customer on autopilot.
No guesswork.
Supercharge customer support, outreach, and operations with a unified, explainable AI engine embedded in your environment.
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Bringing clarity and resolution to your most complex queries
Connect Everything
Seamlessly plug Sainapse into your existing integrations to source real-time data for autonomous resolution. Your intelligence layer is natively extensible, ensuring outputs are rendered with your data in your environment.
95%
Policy relevance
28%
retrieval accuracy
Ground and Govern
Ground every response in real data.Sainapse ensures all responses have associated sources of data.During retraining, Sainapse ensures that all sources are de-biased and de-noised, ensuring only high signal policies are learned even with messy inputs.
95%
Policy relevance
28%
retrieval accuracy
Assist and Automate
Sainapse can act as a copilot or an autonomous agents. Supercharge your customer support agents by allowing Sainapse to bring up next best actions, suggested responses, and acting as an intelligent thought partner to brainstorm issues.
80%
Query Deflection
95%
Reduction in aht
Learn and Adapt
Sainapse learns from manually sent out customer responses, corrections made by humans-in-the-loop, and evolving business rules. This ensures that Sainapse's actions and responses are always relevant.
97%
Day 90 Accuracy
Scale and Optimize
Scale your operations effortlessly with an engine designed for enterprise-grade throughput, reliability, and governance - optimising every workflow as your business grows.
2M+
Inferences handled per month
Connect Everything
Seamlessly plug Sainapse into your existing integrations to source real-time data for autonomous resolution.
Your intelligence layer is natively extensible, ensuring outputs are rendered with your data in your environment.
220+
Integrations Supported
Connect Everything
Seamlessly plug Sainapse into your existing integrations to source real-time data for autonomous resolution.
Your intelligence layer is natively extensible, ensuring outputs are rendered with your data in your environment.
220+
Integrations Supported
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Bringing clarity and resolution to your most complex queries
Automate Everything
Sainapse automates all types of incoming queries while escalating queries which may require human intervention.
Continuously Improving
Sainapse learns from real-time interactions and data sources. Retraining is grounded in human-approved policies.
Explainable by Design
All outputs are explainable, with tool traces, reasoning, and guardrails at every step.
Explainable by Design
All outputs are explainable, with tool traces, reasoning, and guardrails at every step.
Sainapse connects classification, routing, and action into one continuous workflow, delivering accurate outcomes, no intervention.
Automated Data integrity
Messy data in, accurate actions out
Sainapse layers directly on top of your existing data sources, identifying relations between all connected data sources, turning fragmented, unstructured inputs into structured, reliable knowledge.
25%
reduction in data
35%
reduction in training data size
Automated Data integrity
Messy data in, accurate actions out
Sainapse layers directly on top of your existing data sources, identifying relations between all connected data sources, turning fragmented, unstructured inputs into structured, reliable knowledge.
25%
reduction in data
35%
reduction in training data size
ZERO-CHANGE MANAGEMENT
Go live in minutes, no change in your stack
Integrate through native integrations for your CRMs, or use Sainapse's SDK to integrate natively in your stack
150+
Integrations Supported
22+
CRMs supported
ZERO-CHANGE MANAGEMENT
Go live in minutes, no change in your stack
Integrate through native integrations for your CRMs, or use Sainapse's SDK to integrate natively in your stack
150+
Integrations Supported
22+
CRMs supported
CONTINOUS OPTIMIZATION
Accuracy that keeps improving, No Manual Intervention
Your agents learn from real usage, judgments, and outcomes continuously refining their performance without any operational burden.
97%
Accuracy by Day 90
CONTINOUS OPTIMIZATION
Accuracy that keeps improving, No Manual Intervention
Your agents learn from real usage, judgments, and outcomes continuously refining their performance without any operational burden.
97%
Accuracy by Day 90
YOUR RULES, ENFORCED
Every action is governed by your policies
Sainapse auto-generates a V0 of inferred rules based on any existing SOPs or past tickets. Post human review, Sainapse is ready to go into autopilot!
92%
Sainapse inferred policy accept rate
95%
reduction in AHT
YOUR RULES, ENFORCED
Every action is governed by your policies
Sainapse auto-generates a V0 of inferred rules based on any existing SOPs or past tickets. Post human review, Sainapse is ready to go into autopilot!
92%
Sainapse inferred policy accept rate
95%
reduction in AHT
cost-efficient growth
Predictable costs, Infinite Scale
Sainapse scales with your support - you can deploy Sainapse on-premises or utilize a hosted version. Sainapse keeps costs very transparent, and with a proprietary LLM router, we ensure costs are optimized based on complexity.
30%
Cost reduction post auto-LLM routing
cost-efficient growth
Predictable costs, Infinite Scale
Sainapse scales with your support - you can deploy Sainapse on-premises or utilize a hosted version. Sainapse keeps costs very transparent, and with a proprietary LLM router, we ensure costs are optimized based on complexity.
30%
Cost reduction post auto-LLM routing
Automated Data integrity
Messy data in, accurate actions out
Sainapse layers directly on top of your existing data sources, identifying relations between all connected data sources, turning fragmented, unstructured inputs into structured, reliable knowledge.
25%
reduction in data
35%
reduction in training data size
ZERO-CHANGE MANAGEMENT
Go live in minutes, no change in your stack
Integrate through native integrations for your CRMs, or use Sainapse's SDK to integrate natively in your stack
150+
Integrations Supported
22+
CRMs supported
CONTINOUS OPTIMIZATION
Accuracy that keeps improving, No Manual Intervention
Your agents learn from real usage, judgments, and outcomes continuously refining their performance without any operational burden.
97%
Accuracy by Day 90
YOUR RULES, ENFORCED
Every action is governed by your policies
Sainapse auto-generates a V0 of inferred rules based on any existing SOPs or past tickets. Post human review, Sainapse is ready to go into autopilot!
92%
Sainapse inferred policy accept rate
95%
reduction in AHT
cost-efficient growth
Predictable costs, Infinite Scale
Sainapse scales with your support - you can deploy Sainapse on-premises or utilize a hosted version. Sainapse keeps costs very transparent, and with a proprietary LLM router, we ensure costs are optimized based on complexity.
30%
Cost reduction post auto-LLM routing
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Bringing clarity and resolution to your most complex queries
Build Powerful Agents
Create intelligent, governed agents that follow SOPs, take actions, and work reliably across your tools — without writing complex code.
Connect & Act Everywhere
Instantly integrate with your existing stack and let agents take actions directly through APIs, browsers, or native connectors.
Multi LLM Intelligence layer
Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.
Enterprise workflow orchestration
Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.
Governed by Knowledge engine
Sainapse's knowledge engine ensures that all AI-inferred knowledge is human readable, and keeps your support team in the loop.
Connect & Act Everywhere
Sainapse's knowledge engine ensures that all AI-inferred knowledge is human readable, and keeps your support team in the loop.
Governed by Knowledge engine
Sainapse's knowledge engine ensures that all AI-inferred knowledge is human readable, and keeps your support team in the loop.
Build Powerful Agents
Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.
Multi LLM Intelligence layer
Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.
Enterprise workflow orchestration
Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.
Connect & Act Everywhere
Sainapse's knowledge engine ensures that all AI-inferred knowledge is human readable, and keeps your support team in the loop.
Governed by Knowledge engine
Sainapse's knowledge engine ensures that all AI-inferred knowledge is human readable, and keeps your support team in the loop.
Build Powerful Agents
Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.
Multi LLM Intelligence layer
Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.
Enterprise workflow orchestration
Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.
Connect & Act Everywhere
Sainapse's knowledge engine ensures that all AI-inferred knowledge is human readable, and keeps your support team in the loop.
Governed by Knowledge engine
Sainapse's knowledge engine ensures that all AI-inferred knowledge is human readable, and keeps your support team in the loop.
Build Powerful Agents
Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.
Multi LLM Intelligence layer
Automatically route tasks to the best LLM based on complexity and latency requirements, while ensuring responses are grounded and guarded.
Enterprise workflow orchestration
Design and run end-to-end workflows with full visibility, version control, and automated orchestration with no manual stitching required.
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You've got questions? We've got answers.
Will sainapse replace my support team?
Sainapse acts as an intelligent support agent. While Sainapse can handle most incoming customer queries, Sainapse ensures that tickets flagged as low CSAT risks are escalated to your human support agents. This ensures ticket queues remain manageable, while CSAT improves.
How does this integrate with our current stack?
Sainapse offers native integrations with 220+ providers for ITSM, CRM, Knowledge Bases, etc. We also offer white gloved onboarding, ensuring that all your services and data sources are available to Sainapse's agent to generate highly accurate outputs.
What about compliance and data residency?
Sainapse is compliant with SOC 2, HIPAA, ISO27001, and GDPR frameworks. Additionally, Sainapse can be deployed on premises. If you'd like to learn more, we encourage you to contact us!
How do you calculate ROI?
Sainapse measures its productivity based on outcomes - not absolute numbers. Our pricing model is outcome driven, based on the number of successful resolutions and assisted tickets Sainapse worked on. If you'd like to learn more, we encourage you to contact us!
