Account Health Scoring
Health from cross-system signals, not one silo's telemetry.
Sainapse links accounts, contacts, and tickets across your systems into one record, and keeps health and tier in sync on it.
Support signals, document flow, and CRM state land on the same object, so an account's standing is read off one record instead of reconstructed across three systems every time someone asks.
How it works.
Health and tier travel with the linked account record and stay in sync across your connected systems.
Sainapse scores the account from signals across those systems: how fast tickets are piling up, document exceptions, resolution-time drift, and the CRM state your team already maintains.
Where it shows up.
The score reads the linked account record: one joined view of the customer, not another dashboard asking for CSV exports.