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Customer story

Sainapse turns purchase orders into SAP-ready payloads in under a minute

A Fortune 500 pharmaceutical leader was hand-keying PDF and unstructured Excel POs into SAP at 15+ minutes each. Sainapse reads the order, matches every SKU, batch, and supplier to SAP master data, and hands operations a payload ready to post. For the ~95% of orders that clear straight through, that now takes under 60 seconds.

Customer storyUpdated August 2026
Before Sainapse

The challenge

Reading a PO is the easy part. Getting it into SAP is not. Every SKU, batch ID, and supplier code has to match SAP master data exactly, or SAP rejects the order.

Orders arrived by email and ServiceNow in dozens of PDF and Excel layouts. Templated OCR could pull the text off a page, but it could not tell which SAP vendor ID a supplier name meant, or which material number matched a product description.

So a person did it by hand, 15+ minutes at a time, several thousand POs a month.

The deployment

What Sainapse delivered

Sainapse reads every PO in whatever shape it arrives, PDF or unstructured Excel, with no template to build per supplier.

It resolves each value against SAP's vendor, material, and batch tables, and scores its own confidence field by field. When Sainapse isn't sure about a field, the order goes to a person for review instead of into SAP. Everything else comes out as a payload that goes straight into SAP order creation.

The same matching runs across the company's global supplier base, in every language its suppliers write in.

Outcomes

What changed in production.

15 minutes to under 60 seconds

For the ~95% of POs that clear straight through.

Master data matched before write

Mismatches get caught before SAP ever sees the order.

Several thousand POs per month

Run through the same pipeline, whatever language the supplier writes in.

Exceptions go to a person

A person reviews the exceptions, and the rest of the orders keep moving.

Product

What the SAP pipeline runs on

Four capabilities carry a PO from inbox to posted order.

Document Intelligence
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