---
title: "Sainapse: Format-Agnostic Ingestion"
description: "PDFs, scans, messy spreadsheets, and Gmail threads enter through one intake. Avery Dennison runs 10,000+ formats; no customer changes how they send."
canonical_url: "https://www.sainapse.ai/features/format-agnostic-ingestion"
markdown_url: "https://www.sainapse.ai/features/format-agnostic-ingestion.md"
text_url: "https://www.sainapse.ai/features/format-agnostic-ingestion.txt"
archetype: "feature-leaf"
---

# Sainapse: Format-Agnostic Ingestion

Document Intelligence

## Format-Agnostic Ingestion

Your customers will never use your portal. They don't have to.

On this page:

- [What it is](https://www.sainapse.ai/features/format-agnostic-ingestion#features_format_agnostic_ingestion_03)

- [How it works](https://www.sainapse.ai/features/format-agnostic-ingestion#features_format_agnostic_ingestion_04)

- [Where it shows up](https://www.sainapse.ai/features/format-agnostic-ingestion#features_format_agnostic_ingestion_05)

- [Part of](https://www.sainapse.ai/features/format-agnostic-ingestion#features_format_agnostic_ingestion_06)

Updated August 2026

What it is

PDFs, scans, Excel files no one would call clean, phone photos of forms. Sainapse meets documents where they arrive, including the inbox. An email body is a document too, and Sainapse reads and replies through Gmail.

How it works

## How it works.

Sainapse identifies the document type at intake and applies the right processing: OCR on scans and photos, layout analysis on tables and messy spreadsheets, email parsing on body and attachments together.

None of it depends on format-specific rules, and nobody pre-sorts the inbox.

Where it shows up

## Where it shows up.

10,000+ formats in production at Avery Dennison. No customer was asked to change how they send. The same intake tolerates merged cells, three-header-row sheets, rotated scans, and photos with glare. If a person can read it, Sainapse can too.

### Part of

- [Document Intelligence](https://www.sainapse.ai/workflows/document-intelligence)

- [All features](https://www.sainapse.ai/features)

## See it on your documents, tickets, and accounts.

- [Book a demo](https://www.sainapse.ai/book-a-demo)

## Sitemap

See the full [Sainapse sitemap](https://www.sainapse.ai/sitemap.md).